Contoh Surat Komplain

TOKO MERHAM

Ahmad Yani street, Number 15, Banjarmasin

Phone: 081312345678 Fax: (021) 1234567

Email: toko15@gmail.com

September 6th, 2015

To: Mr.Sanjaya

PT. MAJU JAYA

Gatot Subroto street, Number 11

Solo

Dear Sir,

Through this letter we would like to inform you that our orders had arrived. Our orders are:

1.      2 sets sofa and table European style

2.      2 sest sofa and table Asian style

3.      A set of computer table

4.      5 sets study table

However, after we checked the products you sent us, there are some damages of some furnitures. The damages are:

1.      The damaged of the computer table

2.      The damaged of three chairs of study table

We are not sure whether the damaged has been caused by poor handling or wrong packing. But, we already mentioned before that we required our orders to be handled with care. Eventhough we received our orders in time, but we can not accept the damaged products.

We will send back the damages products to your company. We hope we will receive the replacements within a week.

Thank you for your concern.

Regards,

TOKO MERHAM

Contoh Surat Resmi

SMA Negeri 1 Solo
Kertosari Street No 8 Solo
No. Phone. (0333) 41678

No: 71/ SMAN 1 Solo / 15/2015
Attachment: –
Subject: Announcement

To:
Parents of Class XII
SMA Negeri 1 Solo

With respect,

To increase the students’ knowledge of SMAN 1 Banyuwangi, especially class XII. So, at this time we intend to conduct a field study for students of both social studies and science outside of school. The event will be held on:

Day/ Date: Saturday, November 18th, 2015
Time: 8:45 till 12:45
Place: Botanical Gardens, Solo

Event: Rare Plants Research

We hope you can give permission to your children to join this activity. Thanks for your attention.

The Principal of SMAN 1 Solo

Joko Santoso, M.Pd